Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, provide personalised services, and comply with applicable regulations in India. By accessing or using our casino services, you acknowledge that you have read, understood, and agree to the use of cookies as described in this policy. Last updated: January 28, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognise your device and remember certain information about your preferences or past actions on our website. Cookies enable us to provide you with a seamless gaming experience, maintain your login sessions, and deliver personalised content tailored to your gaming preferences.
In addition to traditional cookies, we also employ similar technologies such as web beacons, pixel tags, local storage objects, and software development kits (SDKs). These technologies work in conjunction with cookies to collect information about how you interact with our gaming platform, including which games you play, your betting patterns, and your navigation behaviour across different sections of our casino.
Our platform utilises both session cookies, which are temporary and expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until you manually delete them. The duration of persistent cookies varies depending on their purpose, ranging from a few hours to several months or even years in some cases.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform functionality, security, and user authentication during gaming sessions | Session to 1 year |
| Performance Cookies | Monitor platform performance, game loading times, and technical optimisation for smooth gameplay | 30 days to 2 years |
| Functional Cookies | Remember user preferences, language settings, game favourites, and customised gaming interface | 30 days to 1 year |
| Analytical Cookies | Analyse user behaviour, popular games, betting patterns, and platform usage statistics | 30 days to 26 months |
| Marketing Cookies | Deliver targeted promotions, bonuses, and personalised gaming recommendations | 30 days to 13 months |
We carefully categorise each cookie based on its primary function and ensure that personal data collection complies with Indian data protection regulations. Our analytical and marketing cookies help us understand player preferences and deliver relevant gaming content, whilst functional cookies enhance your overall casino experience by remembering your settings and preferences.
3. Purposes of Cookie Usage
Our online casino employs cookies for multiple essential purposes that directly benefit your gaming experience. Primary functions include maintaining secure user sessions during gameplay, processing financial transactions safely, and ensuring that your account information remains protected throughout your visit. We utilise cookies to remember your login credentials, preferred payment methods, and gaming history to streamline future visits.
Cookies enable us to deliver personalised gaming recommendations based on your playing history and preferences. This includes suggesting slot machines with themes you enjoy, recommending table games that match your skill level, and highlighting promotions that align with your gaming interests. Our recommendation engine relies on cookie data to continuously improve the relevance of suggested content.
- Account security and fraud prevention measures
- Game session management and progress tracking
- Personalised bonus offers and promotional campaigns
- Technical performance monitoring and optimisation
- Customer support chat functionality and history
- Responsible gaming tools and spending limit enforcement
- Platform analytics for service improvement
- Compliance with regulatory reporting requirements
4. Third-Party Cookies and Partners
Our online gaming platform collaborates with carefully selected third-party service providers who may place cookies on your device to deliver specialised services. These partners include payment processors, game developers, customer support platforms, and analytics providers. Each third-party partner operates under strict data protection agreements and must comply with Indian privacy regulations.
Game developers integrate cookies to ensure optimal performance of slot machines, live dealer games, and interactive gaming features. Payment service providers use cookies to facilitate secure transactions, verify payment methods, and prevent fraudulent activities. Analytics partners help us understand user behaviour patterns and improve our platform’s performance based on aggregated, anonymised data.
We regularly audit our third-party partnerships to ensure compliance with our privacy standards and Indian data protection laws. All partner organisations must demonstrate adequate security measures and transparent data handling practices. We maintain comprehensive records of all third-party cookies and provide this information upon request from users or regulatory authorities.
5. Managing Your Cookie Preferences
You have complete control over cookie settings on our platform and can modify your preferences at any time through our dedicated cookie management centre. Access this feature through your account dashboard or the footer link on any page of our website. The management interface allows you to enable or disable specific cookie categories while maintaining essential functionality for secure gaming.
Our cookie preference centre provides detailed information about each cookie category and explains how disabling certain cookies might affect your gaming experience. For example, disabling functional cookies may require you to re-enter preferences during each visit, whilst disabling analytical cookies will not impact your ability to play games but may result in less personalised recommendations.
- Navigate to Account Settings and select Cookie Preferences
- Review each cookie category and its associated functions
- Toggle individual categories on or off according to your preferences
- Save your settings to apply changes immediately
- Update preferences at any time through the same interface
- Contact customer support for assistance with cookie management
6. Browser Cookie Controls
Most web browsers provide built-in tools for managing cookies, allowing you to view, delete, or block cookies from specific websites including our online casino platform. These browser controls offer an additional layer of privacy management beyond our platform-specific cookie settings. However, completely blocking cookies may limit certain features and functionality of our gaming services.
Browser-level cookie management affects all websites you visit, not just our casino platform. Consider the broader impact of cookie restrictions on your overall internet browsing experience when modifying these settings. We recommend using our platform-specific cookie controls for more granular management of gaming-related cookies whilst maintaining browser functionality for other websites.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Site permissions → Cookies and site data
- Opera: Settings → Advanced → Privacy & security → Site settings
7. Data Protection and Security
We implement robust security measures to protect cookie data and associated personal information in accordance with Indian data protection regulations and international security standards. All cookie data is encrypted during transmission and storage, with access restricted to authorised personnel who require this information for legitimate business purposes related to gaming operations.
Our data retention policies ensure that cookie information is not stored longer than necessary for its intended purpose. We regularly review and purge outdated cookie data, maintain audit logs of access and modifications, and conduct security assessments to identify potential vulnerabilities in our cookie handling processes.
Player privacy remains our highest priority, and we never sell or share cookie data with unauthorised third parties. All data processing activities undergo regular compliance reviews to ensure adherence to applicable Indian privacy laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
8. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our services, applicable regulations, or industry best practices. We will notify users of significant changes through our platform notifications, email communications, or prominent website notices. Continued use of our gaming services after policy updates constitutes acceptance of the revised terms.
For questions about our cookie practices, data protection measures, or to exercise your privacy rights, contact our dedicated privacy team through the support section of your account dashboard. We commit to responding to all privacy-related inquiries within 72 hours and providing clear, comprehensive information about our cookie usage and data handling practices.